With a professional attitude, Singform is committed to meeting the needs of customers with automobile and motorcycle floor mats/household floor mats, building waterproof materials such as waterproof membranes, waterstops, solar panel waterproof strips and other related products to meet the requirements of customers all over the world.
In order to continuously improve customer satisfaction, we have established a quality management system that meets the requirements of the IATF 16949:2016 international standard. Through the active participation of all personnel, we will work towards the following directions and set clear goals for ourselves every year:
- Ensure the quality of finished products
- Comply with standard process
- Ensure production specifications
- Safety, functionality, fire resistance and customer special needs
- Design and deadline control
- Improve product functionality
We realize that the key to creating value for an enterprise is whether it can accurately meet customer expectations and needs, and it is also the fundamental factor for the sustainable operation and development of an enterprise. Therefore, we follow the principle of "ensure that customers' expectations and needs are correctly understood and properly met" to formulate the company's quality policy.
Constantly improve the quality, customer satisfaction and trust
The above list represents the direction of our efforts, which is what we currently identify as the quality concerns of customers. We hope to take care of all these identified issues through systematic operations, and constantly revise these issues to meet the real expectations and needs of customers at any time.
This is the basic policy of the company's operations. All employees of Singform from the general manager down must follow this basic policy and strive to create value to benefit customers, the company, and the employees themselves.